Terms & Conditions

These Terms and Conditions (“Agreement”) govern your use of and access to websites, including myqlm.com and any other website where this Agreement is posted, applications, mobile applications, online platforms, content, communications, and related services made available by Quality Labor Management, LLC, Quality Labor Management Florida, Inc., and their subsidiaries, affiliates, and related entities, collectively referred to as “Quality Labor Management,” “QLM,” “we,” “us,” or “our.”

1. Acceptance of This Agreement

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement and by QLM’s Privacy Policy, which is incorporated into this Agreement by reference.

If you access or use the Services on behalf of a business, organization, client, vendor, or other entity, you represent and warrant that you have authority to bind that entity to this Agreement.

2. Amendments to This Agreement

QLM reserves the right, in its sole and absolute discretion, to change, modify, update, add, or remove portions of this Agreement at any time.

Updated terms will be posted on this page and will become effective when posted unless otherwise stated or required by law. If material changes are made, such changes may become effective after you provide consent or after you continue to use the Services.

You should review this Agreement each time you visit QLM’s website or use the Services. If you do not agree to the amended terms, you must stop using the Services.

3. Scope of This Agreement

This Agreement applies to your access to and use of QLM’s websites, applications, mobile applications, job platforms, communication tools, online content, forms, portals, and related services.

QLM collects, uses, stores, and discloses information regarding your use of the Services and your personal information in accordance with QLM’s Privacy Policy.

This Agreement, the Privacy Policy, and any other agreements that you or persons you represent have with QLM or its service providers, suppliers, contractors, clients, or business partners, now or in the future, together constitute the applicable agreement regarding your access to and use of the Services.

In the event of an inconsistency between this Agreement and another agreement regarding your access to or use of the Services, this Agreement will govern your use of the Services unless another written agreement expressly states otherwise.

4. Calling and Texting Services

By providing your contact information and using the Services, you consent to QLM and its service providers using your contact information for calls, text messages, SMS, MMS, automated messages, and other communications related to the Services.

By providing your mobile phone number, you give your express prior consent, or prior express written consent where required, to receive calls and text messages from QLM and its service providers regarding potential job assignments, employment opportunities, career advancement, safety information, job matching services, training opportunities, workforce updates, account updates, and other service-related communications.

You acknowledge and agree that calls and text messages may be sent using an automatic telephone dialing system, artificial voice, prerecorded voice, or similar technology where permitted by law.

Message frequency may vary. Message and data rates may apply. You are solely responsible for any message, voice, or data charges imposed by your mobile carrier unless reimbursement is required by applicable law or QLM policy.

If you cancel, transfer, or change your mobile telephone number, you agree to promptly notify QLM so we may update our records and avoid contacting a person who may later be assigned your number.

You agree to indemnify, defend, and hold harmless QLM, its service providers, affiliates, subsidiaries, agents, officers, directors, employees, and representatives from liability, claims, costs, damages, legal fees, and expenses arising from your failure to notify QLM of a cancelled, transferred, reassigned, or changed mobile telephone number.

5. Restrictions

The Services may include profiles, email systems, job postings, blogs, message boards, applications, chat areas, forums, communities, public areas, or other communication features. You may use these features only for lawful, relevant, proper, and authorized purposes.

You agree that you will not use the Services to:

• Harass, threaten, abuse, defame, intimidate, or encourage harassment of another person;
• Violate any federal, state, local, or international law, regulation, rule, or ordinance;
• Infringe intellectual property, privacy, publicity, contractual, employment, or other legal rights;
• Submit false, misleading, fraudulent, malicious, discriminatory, unlawful, or harmful content;
• Transmit hateful, threatening, abusive, defamatory, obscene, pornographic, violent, fraudulent, misleading, or otherwise objectionable material;
• Support organizations designated by the United States government as foreign terrorist organizations;
• Impersonate another person or misrepresent your identity, qualifications, authorization, or affiliation;
• Transmit spam, unsolicited mass mailings, advertising, promotions, contests, sweepstakes, or lotteries without authorization;
• Collect, scrape, harvest, or store information about other users except as permitted through the normal intended use of the Services;
• Transmit viruses, worms, malware, Trojan horses, harmful code, automated scripts, or destructive technologies;
• Damage, disable, disrupt, overburden, impair, interfere with, or compromise the Services or related systems;
• Attempt to bypass, defeat, reverse engineer, decompile, disassemble, or circumvent any security, authentication, or access-control feature;
• Use robots, spiders, crawlers, scraping tools, data mining tools, or automated retrieval technologies;
• Frame, mirror, reformat, or make the Services available to third parties without written permission;
• Create accounts through automated means, false pretenses, or unauthorized credentials;
• Create derivative works based on the Services;
• Remove proprietary notices, labels, watermarks, trademarks, or identifying marks from the Services.

6. Mobile Application and User Content

If QLM provides a mobile application or interactive platform, the application may allow users to post, submit, transmit, or share content, including job listings, worker preferences, worksite locations, business details, ratings, availability, skills, certifications, travel preferences, and other information.

All user-submitted content must comply with this Agreement. You understand that user content submitted through public or interactive areas may not be confidential or proprietary.

QLM is not responsible or liable to you or any third party for the content, accuracy, completeness, legality, reliability, or appropriateness of user content submitted by users.

QLM reserves the right, but has no obligation, to:

• Remove, block, edit, restrict, or refuse user content for any reason or no reason;
• Take action regarding user content that QLM believes violates this Agreement, applicable law, third-party rights, safety standards, or QLM policies;
• Disclose user identity or related information to courts, regulators, law enforcement, or third parties alleging legal violations;
• Terminate or suspend access to the application or Services for any reason, including suspected violation of this Agreement.

QLM does not undertake an obligation to monitor user content and disclaims liability for action or inaction regarding user content.

7. Account Security

You are solely responsible for maintaining the confidentiality of your username, password, phone number, verification codes, login credentials, and other access information.

You are responsible for all activity occurring under your account, whether authorized by you or not.

You agree to notify QLM immediately of any unauthorized use, suspected unauthorized access, credential compromise, or security breach. You should log out at the end of each session, especially when using public or shared devices.

8. License to User Content

You represent and warrant that any information or user content you submit through the Services is accurate, lawful, not confidential, and that you have all rights necessary to provide it.

By submitting, uploading, posting, transmitting, or otherwise making available information or user content through the Services, you grant QLM a worldwide, perpetual, irrevocable, non-exclusive, fully paid, royalty-free, transferable, and sublicensable license to use, reproduce, display, distribute, process, modify, store, transmit, and otherwise use such content in connection with the Services, QLM’s business operations, and as described in this Agreement and the Privacy Policy.

You release QLM from claims that QLM’s use of such information or user content, as permitted by this Agreement and the Privacy Policy, violates your rights. You understand that you are not entitled to compensation for such use.

9. International Use

Information collected through the Services may be controlled, stored, processed, or transferred in the United States and other countries where QLM, its affiliates, service providers, contractors, vendors, or business partners operate.

These countries may have privacy and data protection laws that differ from the laws of your country or jurisdiction. By using the Services, you understand that your information may be transferred, processed, stored, or accessed in these jurisdictions in accordance with QLM’s Privacy Policy.

10. Eligibility

You must be at least 18 years of age to use the Services. By accessing or using the Services, you represent and warrant that you are at least 18 years old and have the right, authority, and capacity to enter into this Agreement.

If QLM discovers or has reason to suspect that you are under 18 or have provided false information, QLM may suspend or terminate your access to the Services immediately and without notice.

11. Communications and Orders

The Services may operate as a portal or information conduit to other websites, platforms, applications, services, or providers used by QLM.

By using links, forms, order-related features, staffing request tools, or communication features, you may be connected with websites or services operated by QLM or its providers.

All communications you submit through the Services or by email, phone, text message, form, or other channel must be true, accurate, and complete. QLM and its providers may rely on the truth, accuracy, and completeness of communications you submit.

You authorize QLM and its providers to accept communications received from you through the Services as if they were provided directly by you in writing and signed by you, to disclose such communications internally or to providers as needed, and to respond by email, phone, text message, portal, or other communication channel.

QLM may refuse to process any communication at any time and without liability if QLM determines that the communication cannot be processed, violates this Agreement, conflicts with other instructions or agreements, appears fraudulent or unauthorized, or is affected by operational failure or malfunction.

12. No Legal, Employment, or Professional Advice

The Services are not intended to provide legal, tax, accounting, employment, labor, immigration, benefits, wage and hour, hiring, compliance, safety, or other professional advice.

You should seek advice from qualified professionals regarding legal, employment, labor, tax, safety, benefits, or compliance matters.

13. Disclaimer of Warranties

To the fullest extent permitted by law, QLM and its providers disclaim all representations, warranties, and conditions of any kind, whether express, implied, statutory, or otherwise, including warranties of title, non-infringement, merchantability, fitness for a particular purpose, privacy, security, performance, durability, availability, timeliness, accuracy, and completeness.

The internet is not a secure medium and may be subject to interruption, disruption, unauthorized access, security incidents, privacy incidents, malware, viruses, cyberattacks, or operational failures.

You are responsible for obtaining, configuring, and maintaining all hardware, software, internet access, telephone services, mobile devices, antivirus protection, backups, and other equipment or services necessary to use the Services.

14. Limitation of Liability

To the fullest extent permitted by law, in no event will QLM, its affiliates, subsidiaries, providers, officers, directors, employees, agents, representatives, contractors, licensors, or related parties be liable for claims, proceedings, liabilities, obligations, damages, losses, or costs arising from or related to this Agreement, the Privacy Policy, the Services, or your use of the Services, whether based in contract, tort, negligence, strict liability, statute, or any other theory of law or equity, in excess of ten U.S. dollars ($10) or the actual damages sustained by you from your use of the Services, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, QLM’s liability shall be limited to the maximum extent permitted by applicable law.

15. No Incidental or Consequential Damages

To the fullest extent permitted by law, QLM and its providers will not be liable for loss of use, loss of production, loss of income, loss of profits, loss of opportunity, loss of markets, economic loss, special damages, incidental damages, indirect damages, consequential damages, exemplary damages, or punitive damages arising from or relating to the Services, this Agreement, or your use of the Services.

QLM will not be liable for losses or damages arising from any failure, delay, refusal, malfunction, interruption, modification, suspension, withdrawal, or termination of the Services or any communication submitted through the Services.

16. Indemnification

You agree to indemnify, defend, and hold harmless QLM, its providers, affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, successors, assigns, and related parties from and against all claims, demands, liabilities, damages, fines, penalties, judgments, awards, losses, expenses, and costs, including attorneys’ fees, arising from or related to:

• Your access to or use of the Services;
• Your breach of this Agreement;
• Your violation of applicable law;
• Your violation of third-party rights;
• Your user content or communications;
• Your failure to provide accurate, complete, or updated information.

QLM reserves the right to select its own counsel at your expense if QLM determines that there is an actual or potential conflict of interest. You may not settle any claim involving QLM without QLM’s prior written consent.

17. Intellectual Property

QLM and its licensors retain all rights, title, and interest in and to the Services and all related content, including text, graphics, logos, digital images, software, source code, design, layout, business methods, databases, trademarks, service marks, trade names, and other intellectual property.

Subject to this Agreement, QLM grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for lawful, personal, informational, employment-related, staffing-related, or business-related purposes.

Except as expressly permitted, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, rewrite, modify, create derivative works from, download, transfer, sell, scrape, index, catalogue, mirror, or otherwise exploit any portion of the Services without QLM’s prior written consent.

“Quality Labor Management,” the QLM name, QLM logos, and other marks appearing in the Services are trademarks, service marks, trade names, or logos owned or licensed by QLM. Any unauthorized use is strictly prohibited.

All rights not expressly granted are reserved by QLM, its providers, and their respective licensors.

18. Linking, Framing, Scraping, and Data Mining

Links to the Services without QLM’s express written permission are prohibited unless otherwise permitted by law.

Framing, mirroring, scraping, crawling, indexing, data mining, automated extraction, or other unauthorized use of the Services or content is strictly prohibited.

19. Termination

QLM may, at any time and for any reason, in its sole discretion, change, suspend, restrict, or terminate the Services or your access to the Services, in whole or in part, temporarily or permanently, without notice or liability.

If this Agreement or your access to the Services is terminated, this Agreement will continue to apply to your prior access to and use of the Services and to all matters arising from or related to such access or use.

Sections that by their nature should survive termination will survive, including provisions regarding intellectual property, licenses, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and miscellaneous terms.

20. Governing Law and Dispute Resolution

The Services are controlled by QLM from the United States of America. This Agreement, your use of the Services, and all related matters are governed by the laws of the State of Washington and applicable federal laws of the United States, without regard to conflict-of-law principles.

Any controversy or claim arising out of or relating to this Agreement, the Services, or the breach of this Agreement shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

The arbitration shall be conducted before a single arbitrator. The place of arbitration shall be Tacoma, Washington, United States of America. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

Notwithstanding the foregoing, QLM may seek injunctive or equitable relief in any court having jurisdiction to prevent or stop unauthorized use, misuse, infringement, security threats, or violations of this Agreement.

Each party may bring claims against the other only in its individual capacity and not as a plaintiff, class member, or representative in any class action, collective action, representative action, or consolidated proceeding, except where prohibited by law.

To the fullest extent permitted by law, any claim or cause of action arising from or related to your use of the Services, this Agreement, or any related matter must be commenced within one (1) year after the claim or cause of action arises, or it is forever barred.

21. QLM Brand, Account, and Job Updates Texting Service

By providing your contact information and using the Services, you consent to receive text messages from QLM and its providers in connection with QLM’s brand, account, job, recruiting, staffing, assignment, safety, training, alert, survey, promotional, and workforce-related communications.

Texting Services may include messages regarding potential job assignments, career advancement, safety information, job matching, account updates, alerts, surveys, voting, trivia, sweepstakes, contests, educational opportunities, training opportunities, and volunteer opportunities.

You acknowledge and agree that text messages may be sent using an automatic telephone dialing system, artificial voice, prerecorded voice, or similar technology where permitted by law.

Message and data rates may apply. Message frequency varies by use. Consent to receive marketing text messages is not required as a condition of purchasing goods or services.

Program Name: Quality Labor Management Brand, Account and Job Updates
Company Name: Quality Labor Management, LLC; Quality Labor Management Florida, Inc.

You may opt out of marketing text messages by replying STOP where applicable. You may request assistance by replying HELP or contacting QLM directly.

22. Miscellaneous

If any provision of this Agreement is found to be unlawful, void, or unenforceable, that provision shall be enforced to the greatest extent permitted by law, and the remaining provisions will remain in full force and effect.

Any provisions necessary for interpretation or enforcement will survive termination of this Agreement indefinitely.

This Agreement will benefit and bind QLM, its providers, successors, assigns, affiliates, related persons, and you and your heirs, executors, administrators, successors, assigns, personal representatives, and persons you represent.

You may not assign this Agreement or your rights or obligations without QLM’s prior written consent. QLM may assign this Agreement and its rights and obligations without your consent.

No waiver of any breach or default will be effective unless in writing and signed by QLM. No waiver will be deemed a waiver of any continuing or future breach.

QLM reserves the right to report suspected illegal activity, security threats, harmful conduct, or unlawful material to law enforcement and to provide information requested by law enforcement, regulators, courts, or other lawful authorities.

23. Contact Us

If you have questions about these Terms & Conditions, please contact QLM:

Quality Labor Management
Website: www.myqlm.com
Phone: (855) 756-9675
Email: info@myqlm.com
Mailing Address: 4035 W 1st St, Sanford, FL 32771, USA