Privacy Policy

Effective Date: January 1st, 2026

Last Updated: March 1st, 2026

Quality Labor Management, LLC, Quality Labor Management Florida, Inc., and their subsidiaries, affiliates, related entities, and operating divisions, collectively referred to in this Privacy Policy as “Quality Labor Management,” “QLM,” “we,” “us,” or “our,” respect your privacy and are committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our websites, online platforms, mobile applications, recruiting activities, staffing services, workforce management services, employment-related services, client services, vendor relationships, marketing activities, advertising, communications, and other business operations.

This Privacy Policy is intended to provide notice of our privacy practices. It is not a contract and does not create contractual rights or obligations except where required by applicable law.

1. Scope of This Policy

This Privacy Policy applies to personal information we collect from or about:

Job applicants, candidates, recruits, and prospective workers;
Temporary, contingent, contract, skilled trade, and assigned workers;
Website visitors and users of our online services;
Representatives of clients, vendors, suppliers, and business partners;
Individuals who communicate with us by phone, email, text message, web form, social media, or other channels;
Individuals who interact with QLM recruiting, staffing, workforce management, marketing, advertising, or business services.

This Privacy Policy does not replace any separate employee privacy notice, applicant notice, biometric notice, consent form, client agreement, vendor agreement, or jurisdiction-specific privacy notice that may apply to you.

2. Information We Collect

Depending on your relationship with QLM and applicable law, we may collect the following categories of personal information:

Category	Examples
Identifiers	Name, address, email address, phone number, date of birth, Social Security number, driver’s license number, passport number, state ID number, national ID number, employee ID, applicant ID, online identifiers, IP address.
Contact Information	Mailing address, residential address, email address, telephone number, emergency contact information, family member or dependent contact details where applicable.
Recruitment and Candidate Information	Resume, CV, job application, work history, education history, certifications, licenses, skills, references, interview notes, assessment results, availability, preferred work locations, compensation expectations.
Employment and Workforce Information	Job assignments, worksite details, schedules, attendance, timekeeping records, payroll information, benefits information, tax forms, training records, performance-related information, disciplinary records, safety records.
Work Authorization and Compliance Information	Citizenship status, immigration status, work authorization documents, I-9 information, E-Verify information, visa status, required government or regulatory documentation.
Background Screening and Testing Information	Background check results, motor vehicle records, drug testing information, criminal history information where legally permitted, credential verification, reference checks.
Commercial and Business Information	Client contact details, vendor contact details, service inquiries, contract records, billing records, transaction records, account information, communications with QLM.
Internet, Device, and Network Information	IP address, browser type, device type, operating system, pages viewed, links clicked, referring URLs, session data, log files, cookies, pixels, tags, analytics data, unique device identifiers.
Geolocation Information	Approximate location derived from IP address, jobsite proximity information, worksite check-in data, mobile device location data where enabled or legally permitted.
Audio, Visual, and Communication Information	Call recordings where permitted, voicemails, emails, text messages, chat messages, surveys, support requests, form submissions, photographs, video, or security footage.
Sensitive Personal Information	Social Security number, driver’s license number, passport number, precise geolocation where applicable, race or ethnicity where legally required or voluntarily provided, health or disability information, biometric information where applicable, union-related information where legally required.
Inferences	Candidate matching scores, job preference indicators, predicted job fit, recruiting analytics, workforce planning insights, communication preferences.

3. Sources of Personal Information

We may collect personal information directly from you and from other sources, including:

Job applications, resumes, web forms, phone calls, emails, text messages, and in-person communications;
Recruiting platforms, job boards, social media platforms, public professional profiles, and career websites;
Clients, prospective clients, vendors, staffing partners, and business partners;
Background screening providers, drug testing providers, identity verification providers, payroll providers, benefits providers, and compliance vendors;
Timekeeping, scheduling, applicant tracking, CRM, workforce management, and payroll systems;
Government agencies, courts, regulators, law enforcement, and public databases where legally permitted;
Cookies, pixels, analytics tools, advertising technologies, and website tracking technologies.

4. How We Use Personal Information

QLM may use personal information for the following business and operational purposes:

Providing staffing, skilled trades staffing, contingent workforce, recruitment, on-premises management, workforce management, and labor management services;
Processing job applications and evaluating candidates for employment or assignment opportunities;
Matching candidates and workers with job opportunities, clients, worksites, projects, and assignments;
Managing employment, staffing, payroll, benefits, scheduling, timekeeping, attendance, performance, training, safety, and compliance obligations;
Verifying identity, eligibility, certifications, licenses, references, work authorization, background screening results, and job qualifications;
Communicating with applicants, candidates, workers, employees, clients, vendors, and business contacts;
Sending job alerts, recruiting messages, assignment updates, operational notices, marketing messages, and service-related communications;
Administering websites, mobile applications, online portals, databases, software platforms, and technology systems;
Improving our services, websites, recruiting processes, advertising, marketing, client service, internal operations, and user experience;
Conducting analytics, audits, fraud prevention, troubleshooting, quality assurance, testing, research, reporting, and business planning;
Protecting the rights, property, safety, and security of QLM, our workers, clients, vendors, systems, worksites, and the public;
Complying with applicable laws, regulations, subpoenas, legal process, court orders, government requests, tax obligations, labor laws, employment laws, and safety obligations;
Defending, establishing, exercising, or enforcing legal claims, contracts, agreements, policies, and rights;
Completing mergers, acquisitions, financing transactions, reorganizations, asset sales, assignments, or similar business transactions.

5. Sensitive Personal Information

We may collect and process sensitive personal information when necessary for recruiting, staffing, employment, payroll, benefits, safety, legal compliance, background screening, work authorization, accommodation, fraud prevention, security, or other lawful business purposes.

Sensitive personal information may include Social Security numbers, driver’s license numbers, passport numbers, government identification numbers, work authorization documents, immigration-related information, health or disability information, drug testing information, background screening information, demographic information required for equal employment opportunity reporting, and other information classified as sensitive under applicable law.

We do not use sensitive personal information for purposes other than those permitted by applicable law, unless we obtain consent where required.

6. Biometric Information

QLM may collect, use, or receive biometric information only where permitted by law and only for legitimate business purposes, such as timekeeping, worksite access, identity verification, fraud prevention, security, or legal compliance.

Biometric information may include fingerprints, facial geometry, hand geometry, voiceprints, or other biometric identifiers or biometric information as defined by applicable law.

Where required, QLM will provide a separate biometric notice and obtain written consent before collecting or using biometric information. QLM will retain biometric information only for as long as reasonably necessary for the disclosed purpose or as required by law, and will destroy biometric information in accordance with applicable retention and destruction requirements.

7. Automated Tools, AI, and Candidate Matching

QLM may use automated tools, analytics, algorithms, artificial intelligence, machine learning, applicant tracking systems, candidate matching tools, scheduling automation, recruiting automation, and similar technologies to support our recruiting, staffing, workforce management, fraud prevention, compliance, and business operations.

These tools may help us identify potential job matches, analyze qualifications, organize applicant data, prioritize recruiting workflows, schedule communications, assess worksite proximity, improve staffing efficiency, and support business decisions.

QLM does not intend to use automated tools as the sole basis for employment decisions where prohibited by law. Where required by applicable law, individuals may have the right to request information about automated processing, opt out of certain profiling, or request human review.

8. Cookies and Tracking Technologies

We may use cookies, pixels, tags, log files, analytics tools, advertising technologies, session replay tools, and similar technologies to operate our websites, improve performance, understand user behavior, personalize content, measure advertising effectiveness, detect fraud, and improve our services.

These technologies may collect information such as IP address, browser type, device type, operating system, referring URLs, pages viewed, links clicked, time spent on pages, approximate location, and other usage data.

You may be able to control cookies through your browser settings. Disabling cookies may affect website functionality. Where required by law, we will provide additional choices or consent mechanisms for certain cookies or tracking technologies.

Some browsers may transmit “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our websites may not respond to all Do Not Track signals. Where required by law, we will honor recognized universal opt-out mechanisms.

QLM may disclose personal information to the following categories of recipients:

QLM subsidiaries, affiliates, related entities, owners, officers, employees, contractors, and authorized personnel;
Clients and prospective clients for recruiting, staffing, assignment, employment, worksite, compliance, and service-related purposes;
Service providers and vendors, including applicant tracking providers, payroll providers, benefits providers, background screening providers, drug testing providers, identity verification providers, cloud hosting providers, IT providers, CRM providers, marketing providers, analytics providers, communication providers, and professional advisors;
Government agencies, regulators, law enforcement, courts, tax authorities, and other parties where required or permitted by law;
Insurance carriers, auditors, accountants, attorneys, consultants, lenders, and other professional advisors;
Parties involved in litigation, investigations, disputes, claims, legal process, or enforcement of rights;
Successors or potential successors in connection with a merger, acquisition, restructuring, financing, assignment, sale of assets, bankruptcy, or similar transaction;
Third parties when you direct us, authorize us, or consent to the disclosure.

QLM does not sell personal information for money.

Certain privacy laws define “sale,” “sharing,” or “targeted advertising” broadly to include some types of advertising, analytics, retargeting, or cookie-based data disclosures. If QLM uses technologies that qualify as a “sale,” “sharing,” or “targeted advertising” under applicable law, we will provide required notices and opt-out rights.

QLM does not knowingly sell or share personal information of individuals under 18 years of age.

11. SMS, Email, and Marketing Communications

QLM may communicate with you by phone, email, text message, SMS, MMS, automated message, web portal, mobile application, or other communication channels for recruiting, staffing, employment, assignment, scheduling, payroll, compliance, safety, operational, marketing, or service-related purposes.

If you consent to receive text messages, message frequency may vary. Message and data rates may apply. You may opt out of marketing or recruiting text messages by replying STOP, unless a different opt-out method is provided. You may request help by replying HELP or contacting us directly.

Opting out of marketing communications does not prevent us from sending legally required, transactional, employment-related, assignment-related, payroll-related, safety-related, or service-related communications.

12. Data Security

QLM uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These safeguards may include access controls, authentication measures, vendor controls, employee training, monitoring, encryption where appropriate, secure storage, incident response procedures, and other security measures.

No website, network, database, platform, or transmission method is completely secure. QLM cannot guarantee absolute security of personal information.

13. Data Retention

QLM retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, manage relationships, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and protect legal rights.

Information Category	General Retention Approach
Applicant and Candidate Records	Retained as needed for recruiting, staffing, compliance, legal defense, and future job opportunities, unless deletion is required by law.
Employment, Payroll, and Workforce Records	Retained according to employment, tax, payroll, benefits, labor, safety, and recordkeeping laws.
Background Screening and Drug Testing Records	Retained according to applicable employment, screening, safety, client, contractual, and legal requirements.
Client, Vendor, and Business Records	Retained for contract management, accounting, service delivery, compliance, dispute resolution, and business operations.
Website, Cookie, and Analytics Data	Retained according to business needs, platform settings, analytics configurations, and applicable law.
Biometric Information	Retained only as permitted by applicable law and destroyed according to applicable biometric retention requirements.

14. International Data Transfers

Personal information may be transferred to, stored in, or processed in the United States or other countries where QLM, our affiliates, clients, service providers, or vendors operate.

These countries may have privacy and data protection laws that differ from the laws in your jurisdiction. Where required, QLM uses appropriate safeguards for cross-border transfers, which may include contractual protections, Standard Contractual Clauses, the UK Addendum, transfer impact assessments, consent, or other lawful transfer mechanisms.

15. Privacy Rights and Choices

Depending on where you live and your relationship with QLM, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of personal information, subject to legal exceptions;
Request a copy of your personal information in a portable format;
Opt out of certain sales, sharing, targeted advertising, or profiling where applicable;
Limit certain uses or disclosures of sensitive personal information where applicable;
Withdraw consent where processing is based on consent;
Appeal a denied privacy rights request where applicable;
File a complaint with a privacy regulator or supervisory authority where applicable.

To exercise a privacy right, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before fulfilling your request. We may deny, limit, or decline requests where permitted or required by law.

QLM will not discriminate against you for exercising privacy rights, except where permitted by law.

16. California Privacy Notice

This section applies to California residents and supplements the rest of this Privacy Policy.

Categories of Personal Information Collected

In the preceding 12 months, QLM may have collected the categories of personal information listed in Section 2 of this Privacy Policy, including identifiers, employment information, professional information, education information, internet activity, geolocation information, sensitive personal information, and inferences.

Purposes for Collection, Use, and Disclosure

QLM collects, uses, and discloses personal information for the business and commercial purposes described in Sections 4 and 9 of this Privacy Policy.

Categories of Third Parties

QLM may disclose personal information to the categories of recipients described in Section 9 of this Privacy Policy.

California Privacy Rights

California residents may have the right to request access, correction, deletion, portability, information about disclosures, and information about categories of personal information collected, used, disclosed, sold, or shared.

California residents may also have the right to opt out of the sale or sharing of personal information and to limit the use or disclosure of sensitive personal information where applicable.

Authorized Agents

California residents may use an authorized agent to submit a request. QLM may require proof that the agent is authorized and may require the individual to verify their identity directly with QLM.

California Shine the Light

California residents may request information regarding certain disclosures of personal information to third parties for their direct marketing purposes, where applicable.

17. EU, UK, and International Privacy Rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar privacy laws, QLM may process your personal information based on one or more legal bases, including:

Your consent;
Performance of a contract or steps prior to entering a contract;
Compliance with legal obligations;
QLM’s legitimate interests, including recruiting, staffing, workforce management, fraud prevention, business operations, client services, and security;
Protection of vital interests;
Establishment, exercise, or defense of legal claims.

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, and lodge a complaint with a supervisory authority.

18. Children’s Privacy

QLM’s websites, services, and employment-related platforms are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13 or from minors where prohibited by law.

If we learn that we have collected personal information from a child or minor in violation of applicable law, we will take reasonable steps to delete that information unless retention is required or permitted by law.

19. Changes to This Policy

QLM may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Changes are effective when posted unless otherwise stated or required by law.

20. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, you may contact QLM:

Quality Labor Management
Website: www.myqlm.com
Phone: (855) 756-9675
Email: info@myqlm.com
Mailing Address:4035 W 1st St, Sanford, FL 32771, USA

For Human Resources inquiries, call (855) 756-9675 and follow the prompts for Human Resources or Employee Relations.