Website QLM
City and State
ORLANDO, Florida
Job Summary
The Shipping Coordinator is responsible for managing the end-to-end shipping process to ensure timely, accurate, and efficient delivery of goods. This role includes coordinating shipments with carriers, preparing and processing shipping documentation, tracking orders, and ensuring compliance with company policies and regulations.
Benefits
Benefits Offered: Medical Insurance | Dental Insurance | Vision Insurance | Paid Time Off | 401k | Safety bucks program!
Pay Range
$20-$25 per hour
SKILLS, KNOWLEDGE & ABILITIES
- Strong organizational skills with keen attention to detail to ensure smooth and accurate shipping operations.
- Proficient in Microsoft Office Suite and familiar with ERP systems or Warehouse Management Systems (WMS).
- Strong team orientation with the ability to work effectively within a team and collaborate across departments.
- Excellent communication skills to interact with all levels of management.
- Ability to work efficiently under pressure in a fast-paced, dynamic environment while meeting deadlines.
- Strong ability to multitask, prioritize tasks effectively, and manage time in a fast-moving setting.
- A passion for providing outstanding service and quality, ensuring customer satisfaction.
- Demonstrates initiative, ownership of tasks, and consistent follow-through on responsibilities.
- Ability to work with minimal supervision, independently determining task priorities and managing workflows.
MAJOR RESPONSIBILITIES
- Accountable for accurately creating and completing shipments within the Acumatica ERP system to ensure timely and complete deliveries.
- Ensure all shipments are dispatched and delivered on schedule and in full, meeting customer expectations.
- Asset Dispatching: Coordinate shipments with carriers including FedEx, LTL, and UPS to ensure proper delivery methods are used.
- Process all necessary shipping documents to support invoicing and ensure proper record-keeping.
- Work closely with the Sales department to ensure all shipments are accurate and meet customer requirements
- Delegate and prioritize the pick schedule, ensuring efficient workflow and timely coordination of shipments.
- Oversee the Quality Management System (QMS) to ensure compliance with operational standards and best practices.
- Report Key Performance Indicators (KPIs) during weekly operations meetings, tracking shipping performance and identifying improvement areas.
- Call customers to confirm delivery details, ensuring smooth receipt of shipments.
- Adhere to 6S safety policies and procedures, maintaining a safe working environment.
- Maintain a clean, organized, and efficient workspace in line with safety and operational standards.
- Provide backup support for picking and shipping tasks when needed and cross-train to assist in the receiving department.
- Perform other duties as assigned
Position Number
22874
Quality Labor Management (QLM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, transgender status or sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The Company complies with applicable Federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
