Website QLM
City and State
Raleigh, North Carolina
Job Summary
Job Summary The Fire & Alarm Sales Account Manager is responsible for developing and maintaining strong relationships with end-users while driving sales growth within the Fire & Alarm market. This role focuses on identifying, qualifying, and securing Fire and Alarm system service and installation opportunities. The ideal candidate is a highly motivated sales professional with 7–10 years of proven, hands-on Fire & Alarm industry sales experience, capable of managing customer accounts, generating new business, and coordinating project delivery with internal teams.
Benefits
Benefits Offered: Medical Insurance | Dental Insurance | Vision Insurance | Paid Time Off | 401k | Safety bucks program!
Pay Range
$65,000 per year
Key Responsibilities
- Build and maintain strong relationships with new and existing end-users.
- Conduct regular customer visits, communication, and account follow-up.
- Promote service and monitoring contracts to both new and existing customers.
- Identify, qualify, and close Fire and Alarm system sales opportunities directly with end-users.
- Prepare and present proposals for customer approval.
- Track sales activity, proposals, and pipeline progress in CRM software.
- Coordinate approved work with service administration for scheduling.
- Work with product and parts suppliers to obtain pricing and quotes.
- Assist customers in capital planning, technology upgrades, and equipment refresh strategies.
- Collaborate with operations and service teams to ensure smooth delivery and customer satisfaction.
- Support accounting to ensure accurate billing and timely payment.
- Identify additional sales opportunities through ongoing service activity.
- Develop, track, and manage sales goals and performance metrics.
Skills and Requirements
- 7–10 years of direct Fire & Alarm sales experience is required.
- Associate degree OR equivalent combination of education and work experience.
- Proven success in cold calling, account management, and customer relationship development.
- Strong communication, organization, and follow-through skills.
- Detail-oriented with the ability to manage multiple priorities effectively.
- Self-driven and able to work independently with minimal supervision.
- Ability to coordinate across internal departments and external business partners.
- Proficient in Microsoft Office applications.
- Must pass a background check and drug screening.
- Valid driver’s license with an acceptable driving record.
- Ability to obtain and maintain a current NC Fire License.
- Physical Requirements: Sitting, walking short distances, lifting up to 25 lbs occasionally, performing desk and computer work, and clear communication in person and by phone.
Position Number
26105
Quality Labor Management (QLM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, transgender status or sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The Company complies with applicable Federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
