Website QLM
City and State
Tucson, Arizona
Job Summary
Position Summary The Project Director leads and oversees restoration projects from initial scope through completion, ensuring quality execution, strong customer relationships, and financial performance. This role operates with a high level of independence and serves as the primary point of contact for clients, internal teams, and subcontractors.
Benefits
Benefits Offered: Medical Insurance | Dental Insurance | Vision Insurance | Paid Time Off | 401k | Safety bucks program!
Pay Range
$80-$100K per Year
Key Responsibilities:
Project Management
- Manage projects through all phases, including scope, scheduling, execution, and closeout
- Ensure clear communication with customers and internal teams throughout the project lifecycle
- Oversee subcontractors and ensure work is completed to quality and safety standards
- Manage change orders, punch lists, and final project completion documentation
Financial Oversight
- Develop and manage project budgets to meet profitability targets
- Establish payment terms and oversee billing and collections
- Monitor project costs, margins, and financial performance
Customer Experience
- Build and maintain strong client relationships
- Resolve issues, conflicts, and warranty concerns promptly and professionally
- Ensure customer satisfaction through project completion
Leadership (Senior & Executive levels)
- Mentor and support Project Managers and Estimators
- Provide performance feedback and support professional development
- Promote accountability and continuous improvement across teams
Qualifications
Education & Experience
- High school diploma or equivalent required
- Minimum of 5 years of restoration experience
- 3+ years as an Estimator or Project Manager in a disaster restoration environment
- Experience in water mitigation, fire restoration, and mold remediation
Preferred Experience (Advanced Roles)
- Senior Project Director: 2+ years in a Project Director role with strong performance
- Executive Project Director: 3+ years in a Senior Project Director role with strong performance
Certifications
- IICRC Certification (applicable levels)
- Xactimate proficiency:
- Project Director: Level 1
- Senior Project Director: Level 2
- Executive Project Director: Level 3
Skills & Competencies
- Strong leadership and project management skills
- Excellent communication and relationship-building abilities
- Proven financial and operational management experience
- Ability to work independently and manage multiple projects
- Strong problem-solving and decision-making skills
- Commitment to safety, quality, and customer service
Additional Information
- Project Directors manage projects up to $250,000
- Senior and Executive Project Directors manage larger-scale projects and contribute to business development
Position Number
27738
Quality Labor Management (QLM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, transgender status or sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The Company complies with applicable Federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
